Last updated: July 6, 2026
1. Introduction
iProHub ("we," "our," or "us") operates the iProHub consultation platform and its sub-domains (Talent, Agency, Professional, and Doctor iProHub). This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you use our services.
2. Information We Collect
2.1 Information You Provide
- Account registration details (name, email, phone number, password)
- Profile information (photo, bio, qualifications, expertise areas)
- Consultation booking and communication data
- Payment and billing information (processed through secure third-party providers)
- Feedback, reviews, and support inquiries
2.2 Automatically Collected Information
- Device information (browser type, operating system, IP address)
- Usage data (pages visited, features used, session duration)
- Cookies and similar tracking technologies
3. How We Use Your Information
- To provide, maintain, and improve our consultation services
- To facilitate connections between users and verified experts
- To process transactions and send related notifications
- To verify the identity and credentials of professionals on our platform
- To communicate updates, security alerts, and promotional materials (with consent)
- To detect, prevent, and address fraud, abuse, and security issues
- To comply with legal obligations
4. Information Sharing
We do not sell your personal information. We may share data with:
- Service providers: Payment processors, hosting providers, analytics tools
- Consultation participants: Relevant profile information shared between users and experts during bookings
- Legal authorities: When required by law or to protect rights and safety
- Business transfers: In connection with mergers, acquisitions, or asset sales
5. Data Security
We implement industry-standard security measures including encryption, secure servers, and access controls to protect your personal information. However, no method of transmission over the Internet is 100% secure.
6. Healthcare Data (Doctor iProHub)
Medical consultation data is treated with heightened confidentiality. We comply with applicable healthcare data protection regulations. Consultation records are accessible only to the participating doctor and user, and are retained only as long as necessary.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal data
- Object to or restrict certain processing activities
- Data portability
- Withdraw consent at any time
- Lodge a complaint with a supervisory authority
8. Cookies
We use cookies to enhance your experience, analyze usage, and personalize content. You can manage cookie preferences through your browser settings.
9. Children's Privacy
iProHub is not intended for users under 16 years of age. We do not knowingly collect personal information from children.
10. International Data Transfers
As a global platform, your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or platform notification.
12. Contact Us
For privacy-related inquiries, contact us at privacy@iprohub.com.